FAQ

FAQ

Withdrawal/Deposit

How do I withdraw money?

You can make withdrawals at any time to the bank account you specified at registration:
- Log in to your customer area.
- Go to the tab "Make a deposit or withdrawal".
- Click on "Make a withdrawal"
- Enter the amount you want to withdraw and the portfolio and click "Remove".
- Click "Confirm".

It can take 6 to 7 days before the money appears in your bank account. This is because we need time to verify your request, sell your positions, adjust your portfolio and transfer the money.
If you want to withdraw money to a bank account other than the one you specified at Registration you’ll need to change your bank account details. Go to the question "How do I change my bank account?".

Have more questions? Submit a request