FAQ

FAQ

Safety and personal information

How do I change my phone number?

To change your phone number:
- Log in to your customer area
- Click on your user tab, on "My information"
- Go to the subsection "General Information"
- Click the "Edit" button next to the phone field
- Modify your prefix if necessary
- Enter your phone number
- Click on "Send me a code"
- Copy the code received by message or click on "Send me a code again" if you have not received a message
- Click on the "Save" button
- Enter your password and click on the "OK" button
- Your new phone number is correctly registered

Have more questions? Submit a request