FAQ

FAQ

Withdrawal/Deposit

How do I put money into my account?

To feed your account, Birdee offers a range of online payment methods:

1. Manual transfer
You make a transfer from your bank’s own website:
- Log into your customer area
- Click on "Invest for real"
- Choose the "Manual transfer" method
- A window opens with the following information: Amount (EUR xxx), Beneficiary (Birdee), IBAN of Birdee with its custodian bank (DE53 2023 0800 0010 0332 31), Communication / description (XXXX-XX)
- Click "Ok"

- Go to your banking website and make the transfer using these details.


2. Direct debit (available soon)
You stay on the Birdee site and enter your credit card details:
- Log in to your customer area
- Click on "Invest for real".
- Choose the "Direct debit" method.
- Sign your payment warrant electronically.

3. The E-Mandate (available soon)
You enter your credit card details on Birdee and save them there so all your future payments can be automated:
- Log into your customer area.
- Click on "Invest for real".
- Choose the "E-mandate" method.
- Sign your payment mandate electronically.

Birdee’s partner bank is Sutor Bank, a German private bank specializing in online banking. The account number to which to make a transfer is as follows: DE53 2023 0800 0010 0332 31. It takes 3 to 4 working days for your payment to show on your portfolio.
For more information on this topic, you can refer to the question "How long does it take for my money to be invested and visible on my customer space?

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